Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

FAQ

When will my order arrive?

We completely understand that you're excited to receive your order!

You can track your package in real time via our tracking page:
https://footrez.com/apps/parcelpanel

Simply enter your order number or tracking number to see the estimated delivery time.

Delivery typically takes 7 to 15 business days, depending on the carrier’s capacity and weather conditions.

Which payment methods do you accept?

We offer secure payment options for your convenience and peace of mind.

We accept: American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, and Visa.

You can view all available payment methods at checkout.

Can I change my shipping address after placing an order?

If you would like to change your shipping address, please contact us as soon as possible.

If your order has not yet been processed, we will update the address for you.

How long does it take to receive my refund?

On average, it takes 1–3 business days for the refund to be credited to your account after we have received and processed your return.

Do I have to pay for return shipping?

Unfortunately, we do not refund return shipping costs.

However, the full purchase amount will be refunded once your return has been approved.

What should I do if I received a damaged or incorrect item?

We’re sorry if you received an incorrect or damaged item!

Please contact us immediately and include your order number along with a photo of the item. We will resolve the issue as quickly as possible.