We completely understand that you're excited to receive your order!

You can track your package in real time via our tracking page:
https://footrez.com/apps/parcelpanel

Simply enter your order number or tracking number to see the estimated delivery time.

Delivery typically takes 7 to 15 business days, depending on the carrier’s capacity and weather conditions.

We offer secure payment options for your convenience and peace of mind.

We accept: American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, UnionPay, and Visa.

You can view all available payment methods at checkout.

If you would like to change your shipping address, please contact us as soon as possible.

If your order has not yet been processed, we will update the address for you.

On average, it takes 1–3 business days for the refund to be credited to your account after we have received and processed your return.

Unfortunately, we do not refund return shipping costs.

However, the full purchase amount will be refunded once your return has been approved.

We’re sorry if you received an incorrect or damaged item!

Please contact us immediately and include your order number along with a photo of the item. We will resolve the issue as quickly as possible.